120-Day Money Back Guarantee

Our birds are obsessed with our products, and we know yours will be too. We are confident that The Chicken Fountain automatic waterers will meet and exceed your expectations. To provide our customers with peace of mind and a risk-free shopping experience, we proudly offer a 120-Day Money Back Guarantee.

Eligibility:

You must register online at mychickenfountain.com/product-registration.

The 120-Day Money Back Guarantee is applicable only to The Mini, The Original, The Max, and The Mega Brooder waterers purchased directly from The Chicken Fountain (mychickenfountain.com). Eligible purchases must be registered within ten (10) business days from receiving the shipment. Shipping costs from The Chicken Fountain to you is not refundable.

Initiating a Refund:

To request a refund within the guarantee period customers must contact our customer support team at info@mychickenfountain.com and provide the following:

Proof of purchase (order confirmation, receipt, or invoice).

A brief explanation of the reason for dissatisfaction.

Refund Processing:

Refunds will be processed within 7 business days after the receipt and verification of the returned product. Refunds will be issued using the same payment method used for the original purchase.

Exclusions:

The 120-Day Money Back Guarantee does not apply to:

Products damaged due to misuse, negligence, or accident.

Shipping and Handling:

Customers are responsible for any shipping and handling costs associated with the return of any products. Shipping costs from The Chicken Fountain to you is not refundable.

Contact Information:

For refund inquiries or to initiate a refund, please contact our customer support team at info@mychickenfountain.com.

Policy Changes:

The Chicken Fountain reserves the right to update or modify the terms and conditions of the 90-Day Money Back Guarantee policy. Any changes will be communicated to customers through mychickenfountain.com or other appropriate channels.

Thank you for choosing The Chicken Fountain.